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Retrieve chatbot ID
Chatbot IDs are crucial to have to train your chatbot with new information. So we made retrieving them easy! Go to Create Your Chatbot ID Type in your email It will show your current chatbot ID without having to change a thing
What live chat providers can you choose from?
Here are all the live chat providers you can request for our agents to serve your customers on: Fabical Live Chat: The benefits of using our default chat is that you'll be in complete control. If anything goes wrong, there's no messing around and ...
My widget changes have not been reflected
Although our changes usually apply within 2 minutes sometimes due to server traffic it may take longer. It can take up to 1 hour for the changes to be updated. If it's not been updated and you've waited over an hour please contact us and we'll look ...
Creating an account & getting started
Sign up for chatbot service: You can sign up by heading to https://www.fabical.com/get-quote-account-yes from there create an account. From there fill out the form, and a staff member will reach out within the next few hours. Sign up for live chat ...
Onboarding team has not responded within 2 hours
Please keep in mind that we don't guarantee a response within 2 hours but we aim to do so. Please follow the troubleshooting steps below: Firstly on the email you provided us; you should get an email from email@fabical.com about your submission. If ...