Please keep in mind that we don't guarantee a response within 2 hours but we aim to do so.

Please follow the troubleshooting steps below:

Firstly on the email you provided us; you should get an email from email@fabical.com about your submission. If you've not received that please submit the form again, it may have not been correctly submitted by our system. A result of it not sending any email may be that you provided us with an incorrect email or that our system submitted it incorrectly. 

If this problem persists please contact us using any of our contacting channels.