Below are the available contacting options and the timings we're online on that channel (if applicable). 

--If you require support and don't have the live chat option you can submit a ticket, we aim to respond within 1 hour--

Starter/Basic Account:

Live Chat Availability: None

Live chat operating hours: None

Ticket/Email Support: Available

Ticket/Email Operating Hours: 24x7 (We aim to respond within 1 hour but the timings can vary and is dependent on multiple factors)

Plus Account:

Live Chat Availability: Available

Live chat operating hours: Mon - Fri 11:00 - 16:00 AST

Ticket/Email Support: Available

Ticket/Email Operating Hours: 24x7 (We aim to respond within 1 hour but the timings can vary and is dependent on multiple factors)

Premium Plus/Developer Account:

Live Chat Availability: Available

Live chat operating hours: 24x7 Expert Agent Chat

Ticket/Email Support: Available

Ticket/Email Operating Hours: 24x7 (We aim to respond within 1 hour but the timings can vary and is dependent on multiple factors)